PRIVACY POLICY
PRIVACY POLICY
At EWELRY&CO., operated by AG 21 SOLUTIONS LLC, we prioritize the protection of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use www.ewelryco.com, place an order, contact us, or otherwise interact with our Services.
This policy also explains your privacy rights and choices, including information about cookies, analytics tools, and similar technologies that may be used on our website.
Effective Date: September 4, 2026
Updated Date: September 4, 2026
By using our website or Services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will request your consent before processing your personal information for the relevant purpose.
Company: AG 21 SOLUTIONS LLC
Address: 8 The Green, Suite G, Dover, DE 19901, United States
Website: www.ewelryco.com
Email: info@ewelryco.com
PROCESSING OF PERSONAL DATA
DATA CONTROLLER
The entity responsible for processing your personal data is AG 21 SOLUTIONS LLC, operating under the brand name EWELRY&CO. (hereinafter referred to as “EWELRY&CO.,” “we,” “our,” or “us”).
AG 21 SOLUTIONS LLC is a limited liability company registered in the State of Delaware, United States.
Business Address:
AG 21 SOLUTIONS LLC
8 The Green, Suite G
Dover, DE 19901
United States
Email: info@ewelryco.com
PURPOSES OF DATA PROCESSING
EWELRY&CO. may collect and process personal information for the following purposes:
Customer Management: Managing customer accounts, customer information, orders, transactions, invoices, and related records.
Order Fulfillment: Processing, preparing, delivering, and tracking customer orders, as well as managing returns, exchanges, refunds, and customer requests.
Customer Service: Responding to customer inquiries, providing after-sales support, handling complaints, and assisting with issues relating to products or orders.
Marketing and Communications: Sending promotional offers, newsletters, product updates, and other marketing communications, where permitted by applicable law and, where required, with your consent.
Analytics and Website Improvement: Using analytics and similar technologies to understand website usage, measure performance, improve our website, and enhance the customer experience.
Managing Privacy Requests: Responding to requests relating to your personal information, including requests to access, correct, update, delete, or otherwise exercise applicable privacy rights.
Product Reviews: Collecting, managing, and publishing customer reviews and feedback regarding our products and services.
Fraud Prevention and Security: Detecting, preventing, and investigating fraudulent, unauthorized, or potentially harmful activity and protecting the security of our website, customers, and business.
Legal and Compliance Obligations: Using and retaining personal information where necessary to comply with applicable laws, regulations, legal processes, or legitimate business requirements.
LEGAL BASIS FOR PROCESSING
We process your personal data based on the following legal grounds:
Performance of a Contract: To fulfill our contractual obligations when you make a purchase or use our services.
Legitimate Interest: To improve your experience and the functionality of our website, and to perform analytics.
Consent: For marketing purposes, where you have expressly consented to receive newsletters and promotional offers.
Legal Obligations: To comply with applicable laws governing financial transactions, tax reporting, and consumer rights.
DATA PROCESSING DETAILS
Legal Basis:
Order Management
Purpose: We collect and process your data to prepare and send customer orders, manage returns, and handle inquiries, ensuring the accurate fulfillment of your orders.
Legal Basis:
Exercise of Customer Rights
Purpose: You can exercise your rights to access, correct, object to, or request the deletion of your personal data. We also handle requests related to data portability and restrictions on processing.
Legal Basis:
Customer Relationship Management
Purpose: We collect and process data to manage and maintain a relationship with you, including handling customer service inquiries, disputes, product reviews, and after-sales requests.
Legal Basis:
Accounting Processing – Customer Invoicing
Purpose: We process your data to generate invoices, manage payments, and comply with financial and accounting obligations.
COOKIES AND TRACKING TECHNOLOGIES
Purpose
We use cookies and similar tracking technologies to enhance the functionality of our website, improve user experience, and collect analytics data. This includes tools like Google Analytics, Google Tag Manager (GTM), and Facebook Pixel for audience measurement and user behavior analysis.
Legal Basis for Processing
Consent: Non-essential cookies (such as advertising and analytics cookies) require your consent.
Legitimate Interest: Essential cookies necessary for the functionality and security of our website do not require consent.
Cookies Used
Google Analytics: For measuring audience and improving user experience.
Google Tag Manager (GTM): For managing and deploying marketing tags.
Facebook Pixel: To measure advertising campaign effectiveness.
Other Functional Cookies: To ensure smooth website operation.
You can manage and control cookie settings via your browser, and you may withdraw consent by clearing cookies or adjusting privacy settings.
NEWSLETTERS AND MARKETING COMMUNICATIONS
Purpose
If you have opted in, we may send you newsletters, promotional offers, product updates, and other marketing communications tailored to your interests based on your previous interactions with our website.
Legal Basis for Processing
Consent: We rely on your consent to send marketing communications, which you can withdraw at any time by unsubscribing from our newsletters or contacting us directly.
Legitimate Interest: We may send transactional emails related to your account or purchases (e.g., order confirmations, shipping updates) without requiring consent.
DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, including for accounting and dispute resolution purposes.
YOUR DATA PROTECTION RIGHTS
Under applicable data protection laws, you have the following rights concerning your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data under specific circumstances.
Right to Restriction of Processing: You can request a restriction on the processing of your personal data under certain conditions.
Right to Object: You can object to the processing of your personal data in some cases, including for direct marketing purposes.
Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us at info@ewelryco.com.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we process your data, please contact us at:
Email: info@ewelryco.com.
Website: www.ewelryco.com