TERMS & CONDITIONS
TERMS AND CONDITIONS
Effective Date: September 4, 2026
Updated Date: September 4, 2026
These Terms and Conditions outline the rules and regulations for purchasing products and services from www.ewelryco.com.
By accessing our website, using our webshop, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Your purchase constitutes a binding agreement between you and AG 21 SOLUTIONS LLC, operating under the brand name EWELRY&CO.
Please read these Terms and Conditions carefully before placing an order.
COMPANY INFORMATION
AG 21 SOLUTIONS LLC
8 The Green, Suite G
Dover, DE 19901
United States
Trading Name: EWELRY&CO.
Website: www.ewelryco.com
Email: info@ewelryco.com
By placing an order through our webshop, you agree to be bound by these Terms and Conditions, as well as our applicable Privacy Policy, Shipping Policy, and Exchange & Return Policy.
ORDER CONFIRMATION
After successfully placing an order, you will receive an order confirmation email at the email address provided during checkout.
Please ensure that your email address is entered correctly when placing your order. We also recommend carefully reviewing your shipping and billing information, including your full name, address, apartment or suite number, ZIP code, and company name if applicable.
If you do not receive an order confirmation email shortly after completing your purchase, please check your spam or junk folder first. If you still cannot locate the confirmation, please contact our customer service team before placing another order.
You can reach us at info@ewelryco.com.
For digital products, delivery is generally provided instantly after successful payment. If you do not receive your digital product, please contact our customer service team for assistance.
PAYMENT METHODS & CARDS
We offer multiple payment options, including credit card, debit card and PayPal. We accept the following cards: VISA, MasterCard, and American Express.
PRICE
All prices displayed on our website are shown in the applicable currency and exclude shipping costs, unless otherwise stated.
Shipping costs, if applicable, will be calculated and displayed at checkout based on the delivery destination and the shipping method selected.
Applicable sales taxes, duties, customs fees, or other government-imposed charges may apply depending on the customer's location and the nature of the order. Any applicable taxes collected at checkout will be displayed before you complete your purchase.
For international orders, customers may be responsible for additional customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by EWELRY&CO. and may be payable to the relevant customs authority or carrier upon delivery.
Customers are responsible for ensuring that they understand any applicable taxes, duties, or fees associated with their order.
WARRANTY
Physical products purchased from EWELRY&CO. come with a 12-month limited warranty beginning on the date of purchase.
The warranty covers manufacturing defects in materials and workmanship that occur under normal use during the warranty period.
The warranty does not cover:
- Normal wear and tear
- Damage caused by improper use, misuse, or failure to follow product care instructions
- Accidental damage
- Damage caused by modifications, repairs, or alterations not authorized by EWELRY&CO.
- Loss or damage resulting from improper storage or handling
- Damage caused by external factors beyond our reasonable control
If you believe your product has a manufacturing defect, please contact our customer service team at info@ewelryco.com.
When submitting a warranty claim, please provide:
- Your full name
- Order number
- Product details
- A description of the issue
- Clear photos showing the suspected defect
Our team will review your claim and may request additional information or photographs to determine whether the issue is covered by the warranty.
If the claim is approved, EWELRY&CO. may, at its discretion and as permitted by applicable law, repair or replace the defective product or provide another appropriate remedy.
This warranty does not affect any consumer rights or legal warranties that may apply to your purchase under applicable law.
FAULTY DELIVERY
If you receive an incorrect item, please notify our customer service team as soon as possible. Include your name, address, order number, and a description of the issue when reaching out.
Contact costumer service at:
info@ewelryco.com
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights related to the www.ewelryco.com website are owned by EWELRY&CO. Any unauthorized use of the website or its content, including copying or storing any content for commercial purposes, is strictly prohibited without prior permission.
The www.ewelryco.com website may include user-generated content (e.g., social media uploads such as images, photos, or videos). EWELRY&CO. does not claim ownership of such content and assumes no legal responsibility for it. If you suspect a copyright violation or find any offensive material on our website, please notify us by contacting
info@ewelryco.com.
PRIVACY POLICY
When you use the services of EWELRY&CO., you trust us with your personal information. This Privacy Policy explains what data we collect, why we collect it, and how it is used.
We collect your information when you make a purchase or sign up for our newsletter. The information collected includes your name, address, city, postal code, email address, and phone number. All payments are securely processed by verified financial institutions – we do not store or have access to any payment details.
We value your privacy and protect your personal information to ensure a secure and enjoyable shopping experience.
EWELRY&CO. does not share customer data with third parties. Additionally, we use cookies to provide a more personalized shopping experience.
If you have any questions about our privacy practices, contact us at info@ewelryco.com.
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